Resource Center
Troubleshooting
How to enable 2019/2020 Samsung IP Connection
July 13, 2021IP-Remote must be enabled in Settings->Network->Expert in the TV OSD to allow Calman to connect To enable IP control on your Samsung…
VirtualForge Crash Recovery
August 4, 2020If a non-valid license key is inserted into the Key field on the VirtualForge About dialog, VirtualForge may crash the next time it is opened. To remedy this, you can delete the non-valid VirtualForge license file in the license directory….
Unable to connect additional C6 or i1Display Pro meter if one is already connected
August 4, 2020Calman may be unable to connect to a second C6 or i1Display Pro meter if there is already one of those meter models connected to your system. …
Troubleshooting: Calman 2020 Report cropped when printed to PDF
August 4, 2020In Calman 2020, some reports may be incorrectly cropped when printed to PDF. This is caused by an issue with the orientation of the exported file. To resolve the issue, follow the steps below. …
Taking screenshots of Calman
July 23, 2025When troubleshooting, Calman support may ask for screenshots illustrating an issue. It can be difficult to evaluate these if they are not taken with the operating system’s native screenshot tool. …
Tags: screenshotPortrait Displays branded C6 HDR2000 not connecting to Calman
July 25, 2024When searching for the Portrait Displays branded C6, Calman will fail to connect to the device without showing any error message.
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Panasonic AutoCal: ISFCCC Network option not shown in Lock (Picture) Settings menu
August 3, 2020Calman requires the ISFCCC Network features to be enabled on any AutoCal compatible Panasonic TV, in order to connect to and control the picture settings….
Finding your Calman version
July 26, 2024It is sometimes important to know your Calman version number. This article will show you how to find that information. …
Colorimeter Error: “The diffuser must be removed for luminance readings”
July 26, 2024Using some colorimeters that have an integrated ambient light diffuser, including the Portrait Displays C6 HDR2000 and X-Rite i1Display Pro, Calman may display an error stating “The diffuser must be removed for luminance readings”…
Tags: C6HDR2000i1DisplayCalman not displaying available Workflows and Reports when installed on a multi-user system
July 26, 2024In some scenarios, Calman may not display installed Workflows and Reports in the Calman menu. This is usually caused by the user logged into Windows and running Calman being different than the user that installed Calman, such as a corporate Administrator….