Troubleshooting
Colorimeter Error: “The diffuser must be removed for luminance readings”
August 3, 2020Using some colorimeters that have an integrated ambient light diffuser, including the Portrait Displays C6 HDR2000 and X-Rite i1Display Pro, Calman may display an error stating “The diffuser must be removed for luminance readings”…
Tags: C6HDR2000i1DisplayCalman not displaying available Workflows and Reports when installed on a multi-user system
July 27, 2023In some scenarios, Calman may not display installed Workflows and Reports in the Calman menu. This is usually caused by the user logged into Windows and running Calman being different than the user that installed Calman, such as a corporate Administrator….
Calman Error Logging
March 10, 2023When Calman generates an error, it is often due to a failure of Calman to communicate properly with an external hardware or software device. If you do encounter a Calman error, it is often helpful to enable Calman’s full logging options while you recreate the problem. …
Tags: error logginglogs